Terms of service

Last updated: November 13, 2025
Website: canduno.com
Email: hello@canduno.com

1. Overview

Welcome to Canduno!
These Terms of Service (“Terms”) govern your use of our website canduno.com and any purchases you make through it. By accessing or using our site, you agree to be bound by these Terms. Please read them carefully before placing any orders.

2. Use of Our Website

By using canduno.com, you agree that:

  • You are at least 18 years old or have the permission of a legal guardian.

  • You will not use our products for any illegal or unauthorized purpose.

  • You will not interfere with or disrupt the website’s operation.

Any breach or violation of these Terms may result in immediate termination of your access to our services.

3. Products & Descriptions

We aim to display our scented candles and other products as accurately as possible. However, slight variations in color, scent, or packaging may occur due to photography or manufacturing differences.

We reserve the right to:

  • Modify or discontinue any product at any time without prior notice.

  • Limit the quantities of any product or order.

4. Orders & Payments

When you place an order on canduno.com, you agree to provide current, complete, and accurate purchase information.

We reserve the right to cancel or refuse any order for reasons including:

  • Suspected fraud or unauthorized transactions

  • Product availability issues

  • Errors in product pricing or information

All payments are securely processed through our trusted payment gateways.

5. Shipping & Delivery

We do our best to ensure timely delivery of all orders. Once shipped, you will receive tracking information (if applicable).

Delivery times may vary based on your location and other external factors. We are not responsible for delays caused by carriers or customs.

For more information, please see our Shipping Policy.

6. Returns & Refunds

We only accept returns if the product is broken, damaged, or has not arrived.
For details on how to request a return or refund, please review our Return & Refund Policy.

7. Limitation of Liability

Canduno is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

Our total liability for any claim related to our products or services shall not exceed the amount you paid for the item in question.

8. Intellectual Property

All content on this website — including text, images, logos, and product designs — is the property of Canduno and is protected by copyright and trademark laws.
You may not use, reproduce, or distribute our content without written permission.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to the website.
It is your responsibility to review this page periodically for updates.

10. Contact Us

For questions about these Terms, please contact us at:
📧 hello@canduno.com
🌐 canduno.com